How to Join and Borrow


Joining the Library

All members of the public are very welcome to freely access and use facilities in any of the three library branches. Library membership, which enables people to borrow material and access online services, is available to residents  in Queanbeyan-Palerang Regional Council and surrounding region. Visit one of the library branches with proof of your name and current address, such as driver’s licence, rates notice, rent receipt or official letter. A library card will be issued and you can begin accessing library services immediately. Children under 16 need a parent or guardian with them in order to join. Parents or guardians need to provide proof of address as above and a document such as a Medicare card linking them to the child.

Temporary Membership

For people not residing permanently in the Queanbeyan-Palerang Regional Council area or the surrounding region, a temporary library card can be issued. Temporary borrowers may borrow up to six items. The loan period for all items is two weeks. Temporary membership will be reviewed after two months.

Renewals

Items can be renewed in person at any library branch; by telephone (02 6285 6255) with your library card number; or online (which requires your password - date of birth ddmmyyyy). Most items can be renewed up to three times with the exception of DVDs and toys which can be renewed twice, and HSC material which cannot be renewed. If an item has been reserved it cannot be renewed.

Member Account Queries

To find out what books you have on loan or to update your details you can do so online (your password is your date of birth ddmmyy). You can also phone the library on 6285 6255.  

Fines and Charges

Overdue fines are charged at $1.15 per week or part thereof per item. There is a $2.30 charge for replacement cards. Inter-library-loans cost $3.60 or $16.50 (depending on lending library). Lost or damaged books have a replacement cost + $5.00 processing charge.

Borrowing

A maximum of 20 items may be borrowed at a time with the following limits.

Reading kits  6
Junior/Young adult talking books 6
CDs 6
DVDs - (adult card only) 6
Childrens DVDs 6
Toys - (junior card only) 2
Magazines 4 per title 
Adult CDs 6
HSC study guides

Please note to ensure fair access to library resources a limit of two books per subject per household will be applied if there is a strong demand for items on a particular topic.

Most items can be borrowed for up to four weeks with the following exceptions.

Magazines                                                               2 weeks  
Toys 2 weeks
Inter-Library loans 2 weeks
HSC study guides 2 weeks
Popular titles 2 weeks